Frequently Asked Questions

Walk ins are welcome during opening hours. If you are travelling from Grimsby, Binbrook or West Lincoln, call first so we can confirm the part is in stock.

Yes. We find the fault and give you a written quote before any work starts. You pay nothing if you decide not to go ahead.

It covers the parts we fitted and the labour involved, for 3 months from the repair date. Accidental damage after the repair is not included.

No. Your data stays on the device. If a repair genuinely needs a backup or transfer, we tell you first and you decide.

Often, yes. We work at board level in house, so faults that need micro soldering rather than a parts swap are still worth bringing to us.

Often, yes. A new screen or battery usually costs far less than a replacement, and we’ll give you an honest recommendation if a repair doesn’t make sense.

Yes. We stock brand new, certified pre owned and used iPads, Android tablets, MacBooks and Windows laptops, along with PlayStation 5, Xbox and Nintendo Switch consoles.

It depends on the model, since an iPad Pro screen costs more than an older iPad. Call us or request a free quote online and we’ll give you an exact price before any work starts.

Many screen and battery replacements are finished the same day when the part is in stock. Larger iPad Pro screens and water damage repairs can take 1 to 3 days.

Almost always. A screen or battery replacement usually costs far less than a new iPad, and we’ll tell you honestly if a repair isn’t worth it.

Yes, and please bring it in soon. A swollen battery pushes the screen out of the frame and can become a fire risk, so stop charging it and stop using it.

Yes. A tablet that won’t start is often a battery, charging port or board fault, and all three are repairable. The diagnosis is free.

We do, though on very low cost tablets the repair sometimes costs more than the tablet is worth. We’ll tell you before you spend anything.

It depends on the brand, the model and whether the display or just the glass is damaged. We check it for free and give you an exact price before any work starts.

Most screen and battery repairs are done in 1 to 3 days. Repairs that need special order parts or board level work can take a little longer.

The most common causes are a worn out battery, a charging fault or water damage. A watch can also get stuck on the Apple logo after a failed update. We find the real cause during a free diagnosis.

Batteries lose capacity after a few years of daily charging. Apps and settings play a part too, but if your watch still dies early after a restart and a software update, a new battery usually fixes it.

We fit new adhesive seals during screen and battery repairs, but no repaired watch can be guaranteed to match its original water rating. We recommend keeping a repaired watch out of the pool and shower.

Yes. Along with Apple Watch and Samsung Galaxy Watch, we repair Garmin, Fitbit and Google Pixel Watch models. Call ahead and we’ll confirm parts are available for your model.

Often yes, especially if it comes in quickly. Devices that have been sitting for weeks or that were repeatedly switched on while wet have lower success rates, and we will tell you honestly where yours falls after the diagnostic.

Bring the phone in as soon as possible rather than leaving it to dry, because corrosion keeps spreading. We clean the board and tell you honestly what is recoverable.

No. Rice absorbs a little ambient moisture and does nothing about the conductive residue left on the board, which is what causes the real damage. The time spent in the rice is time corrosion is spreading.

Water resistance ratings are tested on new devices in clean water. Seals age, and drops and screen replacements break them. Water resistant phones come to our bench regularly.

Most jobs are back within a few days, depending on how far the corrosion has spread and whether parts are needed. We give you a timeline with the quote.

You will know after the free diagnostic. If the board is beyond repair we will tell you, and we can look at recovering your data instead.