Frequently Asked Questions
Answers to the questions we hear most from Stoney Creek and Hamilton customers.
How long does a screen repair take?
Most screen repairs are completed in 30 to 45 minutes while you wait. Water damage or more complex repairs may take longer, and we’ll let you know an estimated time when you bring your device in.
Do you offer a warranty on repairs?
Yes. Every repair we perform is backed by a 90-day warranty covering both parts and labour.
What devices do you repair?
We repair iPhones, Samsung Galaxy phones, Google Pixel phones, iPads and Android tablets, MacBooks and Windows laptops, and gaming consoles including PlayStation, Xbox and Nintendo Switch.
Do I need an appointment?
Walk-ins are welcome, but calling ahead helps us have the right parts ready so your repair can be completed faster.
What if my device won’t turn on?
Bring it in for a free diagnostic. We’ll identify the issue, whether it’s a battery, charging port, water damage or something else, and give you a no-obligation quote before any work begins.
Do you use genuine or quality parts?
We use high-quality replacement parts that meet manufacturer specifications for fit, function and display quality, backed by our 90-day warranty.
How much does a repair cost?
Pricing depends on your device model and the specific repair needed. Call us or bring your device in for a free, no-obligation quote.
Can you recover data from a damaged device?
In many cases, yes. Our technicians can attempt data recovery from phones and tablets that are damaged or won’t power on. Bring your device in for an assessment.
Still Have Questions?
Give us a call or send a message and we’ll get back to you the same day.